1. Introduction
This Privacy Policy explains how Expendito ("we", "our", or "us") collects, uses, stores, and protects personal and business information when you use the Expendito mobile application and related services.
2. Scope
This policy applies to information processed through the Expendito Android application available on Google Play (Package ID: com.producators.expendito), including customer support interactions and service communications.
3. Information We Collect
Depending on how you use the app, we may collect:
- Account Information: name, phone number, email, login credentials, and profile details.
- Business Data: product catalog data, sales records, expense records, supplier/customer data, and operational reports you create.
- Device & Usage Data: app version, device type, operating system, crash diagnostics, and usage telemetry needed for support and reliability.
- Communication Data: messages you send through WhatsApp or support channels.
4. Legal Basis and Purpose of Processing
We process information to:
- Provide, maintain, and improve Expendito functionality.
- Authenticate users and protect account security.
- Generate business analytics and app reports requested by users.
- Respond to support requests and service inquiries.
- Detect abuse, fraud, and unauthorized usage.
- Comply with legal and regulatory obligations.
5. Data Sharing and Disclosure
We do not sell personal data. We may share data only in the following cases:
- With trusted infrastructure/service providers strictly for hosting, analytics, notifications, or support operations.
- When required by law, regulation, subpoena, or lawful governmental request.
- To protect rights, safety, security, and platform integrity.
- In connection with business restructuring, merger, or acquisition, subject to confidentiality safeguards.
6. Data Retention
We retain data for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention duration may vary by data type and applicable law.
7. Data Security
We use reasonable technical and organizational safeguards, including access controls, secure communications, and environment-level protections. While we work to protect data, no transmission or storage method can be guaranteed 100% secure.
8. International Data Transfers
Where services involve cross-border processing, we take reasonable steps to ensure appropriate safeguards are in place for transferred data.
9. Children’s Privacy
Expendito is intended for business and professional use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Your Rights and Choices
Subject to applicable law, you may request to access, correct, update, or delete your data, and request restriction or objection to certain processing. You may also request account closure by contacting support.
11. Third-Party Services and Links
The app or website may include links to third-party platforms (such as Google Play or WhatsApp). Their privacy practices are governed by their own policies.
12. Policy Updates
We may update this policy from time to time. Material changes will be reflected by an updated effective date and, where appropriate, additional notice within the app or website.
13. Contact Information
If you have questions about this Privacy Policy or your data, contact us via WhatsApp: +234 816 826 3353.